Click here to credit the artist of this piece, from deviantART. (naturally)
Help me, help me. I might be socially inadequate, but I know how to do my job. Try and talk to me outside of my job and I might look like that girl in the picture.
He might have a big fist, but punching family members is not considered therapeutic, says me, the nurse.
One shift last week we were all at max ratio 6:1, which in my opinion is equivalent to a gangbang in the world of nursing. All my patients were having procedures, required extra care, and one was having a stroke.
So here walks in our newest patient care technician as they are called in my hospital. I give him report, about who can eat, who is on bed rest, who is a fall risk, blood sugar checks etc. He is going to be a nurse, and that is great, because usually nursing students working tech, seem more eager to please the nurse, learn, and be rewarded.
He worked well with us, as I frantically tried to keep up, treading water with PTTs, and heparin drips, and transfer, discharge, admit. The bleep bleep bleep of fast or slow heartbeats and ectopy. When everything is now, labs now, drugs now, must go to the bathroom now day. Everywhere I turned he was there, I was starting IVs he was watching, bed panning, can you help me turn this patient every two hours, can you take Mr. Jones to the bathroom, and please and thank you. I was stressed and he knew it and at 1800 hours, that is 11 hours into this non-stop telemetry tango, I get called to the nurse’s station to see a family member.
The family member, a daughter of my stroke patient is looking pretty pissed off. Her dad is in MRI getting an MRA of the brain, who came in for heart failure and had an in hospital acute stroke on night shift.
She says to me in a nasty tone, “Has my Fathers linens been changed today?” Now, I did not know if they were or not, I could go ask the PCT, but that would look silly, so I replied, “We do not routinely change linen in the hospital on a daily basis, unless they are soiled.” Her face became so reddened; I thought that she would hit something or me. In a social situation, I would have immediately taken a step backward, I would have blushed myself, and I would have laughed nervously or looked like an idiot.
This is not a social situation, I am good at my job, and I control it well. It is quite possible that the linens were messy and I had not realized it because I was drowning in hypotension and bleeps. I was mortified, was it possible that the sheets were dirty and I did not notice it, in the middle of untangling IV tubing like an electrician? She said the sheets were bloody. I replied, “I will change the linens at once then.”
She stormed off in an angry manner, her ugly hair nearly whipping me in the face. I thought to myself, does she even know that her father has had a stroke, and what is going on here? Where are her priorities? I know where my priorities are, and that is anti-coagulating her Dads blood stream, and controlling the abnormal heart rhythm with intravenous calcium channel blockers, but she will not understand any of that. People cannot comprehend things like that when their loved ones are sick. They only know what they can control, when they feel that everything else is spinning out of control, and that happens to be: the linens and the nurse.
I get that, and I give them that control in a gentle professional manner. It is OK that they do not even realize it.
After she turned her back to me, I turned, looked to my PCT who watched the whole conversation, and I know that my face is a movie, regardless of what words spill out of my mouth. I said, “Let’s do it together.” Who wants to be in the room with stressed out, confused, family members alone?
We get to the linen cart, and he starts punching is fist into his hand, and says, “You want me to take care of her? Cause I will, you just don’t know me.” I started laughing cause, I knew he would not punch any one; this is a hospital after all. It was just funny. So we went to the room smiling, and changed the bed quickly.
There was one very small spot of blood on the top sheet, and that my friends, is totally unacceptable.
